We're Hiring - Constituency Caseworker

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We're Hiring - Constituency Caseworker

Part time Assembly Constituency Caseworker assistant to Doug Beattie MC MLA 

 

Part time/temporary (12 months) 28hours per week (flexible days) Travel between Portadown and Belfast

£24,315 salary 

The successful applicant would be supporting Doug Beattie MC MLA in delivering and providing casework support through his base in Upper Bann. The successful applicant will build relationships with business, community and other groups in the constituency. 

The role includes (but is not limited to): 

  • Building relationships with business, community and other groups in constituency 
  • Liaising with Government agencies, voluntary sector and others to resolve constituency matters 
  • Attending surgeries, tribunals and meetings as appropriate 
  • Other duties as required in support of the MLA carrying out their Assembly duties 
  • Establishing personal networks/attending conferences 
  • Providing general admin support (typing, emails, phone calls, distributing mail, filing, photocopying, etc.) 
  • Retaining records and information confidentially and in line with the Data Protection Act 
  • Updating/maintaining databases 
  • Managing and monitoring incoming calls and enquiries 
  • Gathering relevant information to assist with resolving cases 
  • Providing information/advice to constituents on range of issues 
  • Drafting letters/correspondence 
  • Identifying local community groups/key contacts 
  • Managing and progressing portfolio of casework appropriately 
  • Ensuring enquiries are dealt with sensitively and confidentially 

Essential Criteria  

  • At least 2 years’ experience in an office environment. 
  • High level of communication skills (oral/written/social media)  
  • Right to work within the UK 
  • At least two years’ experience of contributing to strategic planning in a workplace. 
  • Proven previous experience of dealing with members of the public on the telephone and in person. 
  • Upper level education  
  • Demonstrate IT skills with significant experience in Microsoft office. 
  • A Proven ability to work as part of a team and to work on own initiative with minimum supervision.  
  • Ability to work flexible hours (including unsocial hours) within contracted hours between Belfast and Portadown.
  • strong commitment to Ulster Unionist Party values 

Desirable Criteria  

  • Experience with caseworker system.  
  • At least one-year experience of working in a political environment. 
  • Full UK driving licence  
  • Experience dealing with departments, public bodies and agencies. 
  • Experience with general public in order to provide advice.
  • Knowledge of the Upper Bann constituency area (geographically and politically)

 

Click here to download the application form