East Belfast Ulster Unionist MLA and Communities Spokesperson Andy Allen MBE has welcomed the launch of the Department for the Economy’s consultation on the future regulation of heat networks in Northern Ireland, saying it provides an important opportunity to put consumer protection and affordability at the heart of the sector from the outset.

Mr Allen, who chairs the All-Party Group on Fuel Poverty, said the consultation rightly recognises that customers connected to heat networks cannot easily switch supplier if they are unhappy with the service, making robust regulation essential.

The East Belfast MLA said:

“As Northern Ireland looks to develop heat networks as part of our future energy mix, it is essential that consumers have confidence in the system from day one.

“Unlike many other energy customers, those connected to a heat network cannot easily switch supplier if prices rise or service falls below an acceptable standard. That makes strong regulation, transparency and independent oversight absolutely vital.

“I welcome the Department’s proposals to introduce a Northern Ireland-specific regulatory framework, including proposals for a role for the Utility Regulator, an authorisation regime for heat network operators and continued protections around metering and billing. However, these measures must be seen as the beginning rather than the end of consumer protection.

“The final framework must include strong protections for vulnerable consumers, including older people, people with disabilities and families already struggling with the cost of heating their homes. The transition to lower-carbon heating should support efforts to tackle fuel poverty, not create new financial pressures.

“Getting this framework right now is critical. If consumers are expected to place their trust in heat networks, they must know they are protected, treated fairly and receiving value for money. That should be the foundation on which any future expansion of heat networks is built.”